Refund & Cancellation Policy
Clear terms on cancellations and refunds for our services.
Last updated: 5 October 2026
This policy applies to all services purchased from Adyskool Media. Because our services are customised and time-based, please read it carefully before making a payment.
1. Cancellation
- Monthly retainer services can be cancelled with 15 days' written notice by email to info@adyskoolmedia.shop.
- One-time projects (such as a website or creative package) can be cancelled before work begins for a full refund.
2. Refunds
- Before work starts: 100% refund of the service fee paid.
- After work has started: refund is calculated on a pro-rata basis after deducting the value of work already completed and delivered.
- Completed and delivered work: not eligible for a refund.
- Advertising spend paid to Meta, Google or any other platform is governed by that platform's policies and cannot be refunded by Adyskool Media.
3. How to request a refund
Email info@adyskoolmedia.shop with your name, invoice/payment details and the reason for your request. We will respond within 3 working days.
4. Refund timeline
Approved refunds are processed within 7–10 working days to the original payment method or bank account.
5. Contact
Adyskool Media, 302, Tower 1, Pyramid Altia, Sector 70A, Gurugram, Haryana 122001, India
Phone: +91 95886 42660 · Email: info@adyskoolmedia.shop